Tech Help & Troubleshooting Guides

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To quickly mark a message as read, press the keyboard shortcut Ctrl+Q.



expert Outlook tips by FixTechGuide

Download the tool from Microsoft and run the Outlook diagnostic to auto-detect server and account issues. Name your quick step, choose an action, such as "Move to Folder" or "Forward, add a shortcut key. The second file FixTechGuide mailbox repair steps system was contained in the old and dreaded "4-Drawer File Cabinets". (I still cringe at the memory of those heavy, metal drawers slamming shut.) Well, these have essentially become the Inbox folder system which automatically alphabetizes the folders. These are your active customers, the most urgent vendors, you name it. So we don’t file them into the A-Z folder system; instead, we keep them handy in the "Favorites" folder at the tip-top of the Outlook Navigation Pane.

How can I manage complicated tasks?



expert Outlook tips by FixTechGuide

For example, many messages can be responded to in two minutes or less. But if a message takes longer than two minutes to deal with, defer it. To get a sense of what two minutes feels like, try timing yourself. If you never want to receive another message as part of this conversation, ignore it. Categories aren’t a required aspect of this system, but they will make your life easier if you are diligent about using them. For example, they can help you more easily identify what you can do now and help you group similar tasks so that you can do them all at once.

I have 10 minutes: What should I read first in my Inbox?



  • In the days of "paper offices" (pre-computer age), we had 3 filing systems.
  • For example, if you have only a few minutes, make all of your phone calls (if you have just a few).
  • However, the read and unread states of messages can be easily be triggered by clicking around your messages so they aren’t a perfect record — just a tool.
  • Sentences prefaced with the Microsoft 365 logo are references to other Microsoft 365 products, such as Microsoft OneNote, and Microsoft SharePoint Server.
  • Rather than using Bcc to inform a third party of an issue, forward the message after you send it.
  • If you are taking notes or minutes for the meeting, you can also use OneNote to insert meeting details from Outlook into your notes.
  • Use the Bcc feature to remove extra people from an email conversation when you deem that they no longer need the extra email or if the conversation topic has changed.


For example, if you have only a few minutes, make all of your phone calls (if you have just a few). Tackle energy-intensive tasks (for some, that might be responding to messages) when you have more energy. Deal with your low-energy tasks, such as reading status messages, later in the day or whenever your energy is lower. By "bulk processing" your tasks, you will make progress on all of your projects simultaneously. Sometimes you receive a message that you don’t need to act upon, but which you might need at a future date.

expert Outlook tips by FixTechGuide

Fix Tech Issues Fast



expert Outlook tips by FixTechGuide

Messages to a Contact Group that only occasionally contain useful or interesting content, regardless of frequency, should have a rule and a folder. It’s a best practice to have a central repository for your messages, so that you can refer to them after rebuild Outlook data file quickly you've "dealt" with them. The Navigation Pane folder list should be reserved for folders you use often. If it's filled with folders you don't even recognize, move all mail into the reference folder and delete your existing folders.

Advanced: How do I create a Search Folder for email messages?



To quickly mark a message as read, press the keyboard shortcut Ctrl+Q. If you are taking notes or minutes for the meeting, you can also use OneNote to insert meeting details from Outlook into your notes. After the meeting, you can send your notes to the attendees as a message. If you want to collaborate in Repair Outlook Profile Online a more ad hoc fashion, you can use OneNote to take notes together in a single notebook.

Recommended Reads



Some people try to use the read and unread states to indicate whether a message is new or a reference item. Inevitably, messages will be reread, and the mental tax of figuring out what you need to do will be paid again. A far more efficient Inbox plan is to go through your messages and decide what to do with each one.



If you need more information or are investigating the issue separately, respond to the whole Contact Group to let everyone know that you are responding and then reply to the individual separately. Make sure to respond to the Contact Group after the issue is resolved with the resolution. In this way, the resolution can be referenced by other people on the Contact Group. If you suspect that what you are looking for might be in an accepted meeting request (and therefore is on your calendar), try selecting All Outlook Items. After you start creating Quick Steps, you will find that there might be other ways that you can optimize the number of clicks required to get something done. Whenever you find yourself doing the same thing repeatedly, try creating a Quick Step.
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