How to fix Outlook connection problems on Windows for Microsoft 365 accounts

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Fix Outlook and Office 365 Errors 2025

Read how to Add your Outlook.com account to another mail app. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows.



VBScript does not run or you receive malicious code warning when using a custom form for Outlook



Fix Outlook and Office 365 Errors 2025

To learn more about how to share feedback, see How do I give feedback on Microsoft Office. Another options is to use the Filter Email button on the ribbon. Please install the Windows 10 Fall Creators Update to fix this issue.

Outlook Known issues in May 2024 updates



Outlook forwards meeting invitations to other attendees without anyone actually sending an update or forwarding an invite. This happens to accounts that are configured in the iOS Mail app. The issues documented in this section have been reported after installing the recent updates listed below. We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue. Corrupted or badly set-up Outlook profiles can often cause start-up problems.



Switch your alias to an Outlook.com or Hotmail.com account. In addition, you can export directly into Office 365 mailboxes after recovery with no middle step required. Save the repaired file to PST, MSG, EML, PDF, HTML or export directly to Office 365. Select the corrupted PST or OST using the file picker. This tool has helped IT teams across healthcare, finance, education amongst many others. Whether it’s restoring email from encrypted backups or recovering badly broken PSTs, Stellar gets the job done with minimal fuss.

Outlook known issues in the Nov 2017 updates



Sometimes, issues can be caused due to a corrupt Outlook OST file. To repair corrupt OST file, you can use the built-in ScanPST.exe tool provided by Microsoft. Alternatively, you can delete or rename the existing corrupt OST file and rebuild the OST file. The colleagues at Bleeping Computer noticed this update and addressed Outlook Login Issues Troubleshooting it in this post. This post also mentions the downgrade to an earlier Microsoft 365 build, which was previously described as a workaround.

Outlook 2007 and Outlook 2010 display wrong languages



Understanding the root causes and using the right tools can make all the difference. While built-in tools like ScanPST offer a basic Safety net, they often fall short when it comes to rectifying deeper file damage. Faulty hard drives or disk errors can corrupt the Outlook data stored locally. This creates crashes that seem random—until you dig into the hardware logs.



  • You don't have permission to create an entry in this folder.
  • There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs.
  • Select the corrupted PST or OST using the file picker.
  • Outlook also offers several advanced features, like email tracking, read receipts, and email templates, making it a powerful tool for managing email-based workflows.
  • Once PSTs start climbing past 2 GB, things get shaky.


A vast community of Microsoft Office365 users that are working together to support the product and others. The update for Microsoft 365 Apps will be rolled out gradually to users of this update channel from January 16, 2025 (PST). Microsoft Outlook crashes with the above build on Windows Terminal Server under Windows Server 2016 with the following error message.

Outlook Known Issues in September 2021 updates



This can allow arbitrary code execution to occur. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, recreate Outlook profile step by step uninstall and re-install iCloud to resolve this issue. For more information, please see Outlook email setup. After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface.

Outlook Known issues in March 2023 updates



The app might refuse to launch or crash at the splash screen. Once PSTs start climbing past 2 GB, things get shaky. Outlook slows down, crashes randomly, or fails to load entirely. Users often turn to Microsoft’s ScanPST tool, but it struggles with large files and doesn’t always finish the job. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar disable faulty add-ins in Outlook for Windows 10, or use a mobile device.

Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service. When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not using the Windows Search service. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation.
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