Keeping things updated helps avoid compatibility issues between on-premises Active Directory and Microsoft 365. To avoid this, double-check that password writeback is turned on and working. You can run a sync manually with PowerShell or the Azure AD Connect tool to make sure updates go through. Checking the sync logs helps confirm password changes are making it everywhere they should. Struggling with common Office 365 problems that slow down your work?

Calendar Sync Issues in Outlook

We turn password sync back on by running the Entra Connect configuration wizard and picking Customize synchronization options. If a password reset in Office 365 doesn’t sync across devices, it’s usually because of incomplete synchronization, old credentials, or device caching. We tackle these by making sure the reset went through, checking Azure AD Connect, and confirming each device uses the right sign-in setup. Check that your password change actually synced between your on-premises Active Directory and Microsoft Entra ID (formerly Azure AD). If repair corrupted OST in Outlook it didn’t, a few targeted checks usually restore access—no need to keep resetting your password over and over.

Proactive Services

You'll also receive a mail (to the alternate email and to your admin email) from Microsoft 365 that indicates your tenant has encountered directory synchronization errors. For details see Identify directory synchronization errors in Microsoft 365. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. Our training has quick guides about what happens after you update your password.

TECHOM Systems Pty Ltd

If you are facing common office 365 problems after update, we can troubleshoot the root cause and roll back or fix configurations without affecting your data. Many users post their problems credential loop in Microsoft 365 and solutions in official Microsoft forums. You might find someone who faced a similar issue and solved it using a different approach that works better in your situation. If you're still having issues, try unlinking/relinking your OneDrive account or use our guided support troubleshooting tool below. TrustedTech is a Microsoft CSP Direct Bill Partner with all six Solutions Partner designations and decades of expertise in licensing, support, and cloud infrastructure.

Microsoft 365 Admin Center Not Responding

• Browser issues, extensions or expired sessions can prevent the page from loading correctly.
• If a password reset in Office 365 isn’t syncing, users usually get sign-in errors or find old credentials still hanging around on devices.
• Keeping an eye on the dashboard can save you from unnecessary troubleshooting.
• Select the icon you see on your PC from the list below, and we'll show you the steps to help get you syncing again.
• Devices sometimes keep using cached passwords even after a successful sync.
• Getting professional help ensures your systems run smoothly without wasting more time on trial and error fixes.
• You can run a sync manually with PowerShell or the Azure AD Connect tool to make sure updates go through.

On the sync server, we open the Synchronization Service Manager and check that the last sync finished without errors. Users often forget their passwords, enter outdated credentials or face problems when the authentication app isn’t working properly. A vast community of Microsoft Office365 users that are working together to support the product and others. TrustedTech is dedicated to being a reliable resource for all software and technology support needs.

Force Synchronization with Azure AD Connect

The app may have outdated cache files or your system may have pending updates. Select the icon you see on your PC from the list below, and we'll show you the steps to help get you syncing again. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Microsoft offers several built-in tools to help identify and resolve persistent issues.